Book Demo

Privacy Policy

At Mariomint.io, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (https://mariomint.io), use our services, or interact with our platform, including OptiKPI, our real-time customer data platform and CRM tool. By accessing or using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide and improve our services, deliver personalized experiences, and comply with legal obligations. The types of information we collect include:

a. Personal Information

  • Contact Information: Name, email address, phone number, and other details you provide when booking a demo, contacting us, or engaging with our services.

  • Business Information: Company name, job title, and related details when you represent a business or organization using OptiKPI.

  • Account Information: If you create an account, we may collect login credentials, preferences, and settings.

b. Automatically Collected Information

  • Usage Data: Pages visited, time spent on the site, click patterns, and other interactions with mariomint.io.

  • Device and Technical Data: IP address, browser type, operating system, device type, and other technical identifiers.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, enhance functionality, and analyze site performance. See our “Cookies” section for details.

c. Customer Data via OptiKPI

  • Player and Customer Data: If you are a business using OptiKPI, we process data you provide about your customers (e.g., player behavior, transactions, and preferences) to enable real-time insights, segmentation, and campaign management.

  • Compliance Data: Information related to responsible gaming and regulatory compliance, as required by applicable laws.

2. How We Use Your Information

We use the collected data to:

  • Provide Services: Deliver and maintain the mariomint.io website and OptiKPI platform, including real-time data processing, CRM tools, and customer support.

  • Personalize Experiences: Tailor content, recommendations, and communications based on your preferences and interactions.

  • Marketing and Communication: Send you updates, promotional materials, and demo-related information (you may opt out at any time).

  • Analytics and Improvement: Analyze usage trends, monitor performance, and enhance our website and services.

  • Compliance and Security: Ensure adherence to legal, regulatory, and responsible gaming requirements, and protect against fraud or unauthorized access.

3. How We Share Your Information

We do not sell your personal information. We may share data in the following cases:

  • Service Providers: With trusted third parties who assist us in operating our website, delivering OptiKPI, or providing services (e.g., hosting, analytics, payment processing), under strict confidentiality agreements.

  • Business Partners: With clients or partners (e.g., Blaze, CricketBook, Entain) to facilitate OptiKPI services, only with your consent or as part of a contractual agreement.

  • Legal Obligations: When required by law, regulation, or legal process (e.g., subpoenas, responsible gaming compliance).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, with notice provided where feasible.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Functionality: Enable site navigation, account login, and form submissions.

  • Performance: Track site usage and optimize performance.

  • Analytics: Understand user behavior via tools like Google Analytics.

  • Marketing: Deliver relevant ads and measure campaign effectiveness.

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality. For more details, contact us at the address below.

5. Data Security

We implement reasonable technical, administrative, and physical measures to protect your data, including:

  • Encryption of sensitive information in transit and at rest.

  • Regular security assessments and updates.

  • Access controls to limit data exposure.

However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access or breaches.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, meet legal or regulatory requirements, or resolve disputes. Customer data processed via OptiKPI is retained per our agreements with business clients and applicable laws.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Request removal of your data, subject to legal exceptions.

  • Opt-Out: Unsubscribe from marketing communications via the link in emails or by contacting us.

  • Restrict or Object: Limit or object to certain uses of your data.

To exercise these rights, contact us at privacy@mariomint.io. We will respond within a reasonable timeframe, per applicable laws.

8. International Data Transfers

Mariomint.io operates globally, and your data may be transferred to or processed in countries outside your region, including the United States. We ensure appropriate safeguards, such as standard contractual clauses, to protect your data in compliance with laws like the GDPR (if applicable).

9. Third-Party Links

Our site may contain links to third-party websites (e.g., Instagram, Facebook). We are not responsible for their privacy practices. Review their policies before providing personal information.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn such data has been collected